Privacy Policy

1. Data We Collect

• Account information: name, email address, phone number
• Scheduling data: appointments, client records, billing notes
• Device information: push notification tokens for reminders
• Usage preferences: language and timezone settings

2. How We Use Your Data

We use your data solely to provide Syncoly's scheduling and client management features. We do not sell or share your personal data with third parties for marketing purposes.

3. Third-Party Services

We use trusted third-party services, such as RevenueCat (for processing in-app purchases and subscriptions) and Firebase (for analytics and app performance), to help us operate and improve the Service. These providers have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Children's Privacy

We do not knowingly collect personal information from children. The minimum age to use the Service is determined by the age rating specified in the Apple App Store or Google Play Store. If we become aware that a child under the applicable minimum age has provided us with personal data, we will delete it immediately.

5. Your Privacy Rights

Depending on your location (e.g., EU or California), you may have the right to access, correct, restrict, or delete your personal data. You can exercise most of these rights directly in the app or by contacting us.

6. How to Request Account Deletion

You can request deletion of your Syncoly account and all associated data at any time:

1. Open the Syncoly app and sign in.
2. Go to the Profile tab.
3. Tap the edit (pencil) icon to open Edit Account.
4. Scroll down and tap "Request Account Removal".
5. Enter your current password to confirm your identity.
6. Optionally add a reason, then tap Submit.

Your account will show "Account removal in progress". You may cancel the request at any time before it is processed.

7. Data Deleted Upon Account Removal

Upon confirmed deletion, we permanently remove:

• Your account profile (name, email, phone number)
• All client records and contact information
• All calendar events and scheduling history
• All billing activities and financial notes
• All expenses
• Device tokens and session data

8. Data Retention

All personal data is permanently deleted within 14 days of a confirmed account removal request. We may retain anonymised usage data that cannot be linked to any individual, to help us improve the service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Syncoly after changes constitutes acceptance of the updated policy.